The fresh box

The fresh box is the cornerstone of our service. All our customers receive either the Basic ($35) or Custom ($40) fresh box on a regularly scheduled basis — usually weekly or every other week. Prices include delivery and all applicable taxes.

For every fresh box, we offer a vibrant sampling of 10 to 15 high-quality organic fruits and vegetables, including local produce when seasonally available.

Both the Custom and the Basic boxes contain equal amounts of fresh organic produce.

• View sample Basic fresh box
• See what's in this week's fresh box

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Basic fresh box

Our Basic fresh box ($35) is our more economical offering. With the Basic box, you'll receive the wide variety of organic produce that FDO includes in every box, with NO SUBSTITUTIONS available. We pass the savings of lowered labour costs on to you.

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Custom fresh box

Our Custom fresh box ($40) is an organic box customized to your palate, your family, and your lifestyle.

The Custom option allows you to make UNLIMITED substitutions to the Basic box — as many as your heart and stomach desire! If you’d like, you can replace every item in your box with produce we currently have in stock. As well, you can customize the quantity of each item in your box.

With the Custom box, you can also create an unlimited list of “Never Send” items that will never appear in your fresh box. (That way, if you forget to make any changes, your "Never Sends" will still kick in, so that you'll receive a semi-customized box.)

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Standing order

Even the most dedicated organic foodie cannot live by produce alone. A standing order is grocery shopping simplified! To supplement your Custom or Basic fresh box, you can also create a standing order of additional grocery items — think milk, soy milk, eggs, juice, bread, etc. — that are automatically added to your order and delivered to your door.

You can also supplement the organic produce in your fresh box with a standing order of your favourite or often-used items, like onions, apples, strawberries, lettuce, potatoes, and more.

You can arrange to have your standing order delivered with each fresh box, or every second, third, or fourth fresh box delivery. You can also arrange to have certain items (for example, milk) delivered weekly, while others (like eggs) come every two (or more) weeks. You choose the schedule that works best for you — we’ll accommodate you!

You can discontinue or change your standing order at any time. Just let us know by noon, two days in advance of your delivery, about any changes.

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Get your foot in the door — it’s easy!

Want to get your foot in the door? It’s easy:

1. Fill out the New Customer Signup Form.Or if you prefer, give us a call at 416.201.3000.
2. Someone from Front Door Organics will call you by the end of the next business day. We’ll work out payment details, answer any questions you may have, and let you know what day we'll be in your neighbourhood. (Click on our delivery schedule to see for yourself.) Or, we can arrange a time for you to pick up your fresh box from our warehouse.
3. Before you know it, you’ll be enjoying beautiful, healthy organics — picked right off your front porch.

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Delivery areas and dates

Front Door Organics delivers your fresh box weekly, or every second, third, or fourth week. Our delivery window is between 12 noon and 10 p.m. You don’t have to be home to receive your delivery.

Your delivery day depends on your address. Here’s where we are each day of the week:

• Monday: Riverdale, Woodbine Heights, The Danforth, and The Beach neighbourhoods, from Lake Ontario north to and including the Parkview and Woodbine Gardens neighbourhoods.


• Tuesday: High Park neighbourhood west of Roncesvalles, from Lake Ontario north to Eglinton; Etobicoke south of Eglinton and west to Etobicoke Creek.


• Wednesday: Central Business District, from Bathurst east to The DVP, including Regent Park, Cabbagetown and Rosedale neighbourhoods from Lake Ontario north to St. Clair.


• Thursday: North Toronto (Leaside included), from Scarlett east to Dufferin (St. Clair north to Eglinton), and Dufferin to Bayview/Laird, from St. Clair north to the 401.


• Friday: Downtown west, from Bathurst to Roncesvalles and from Lake Ontario north to St. Clair.

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Payment

Front Door Organics accepts cash, personal cheques, MasterCard, and VISA.

• Paying by credit card is the easiest method: Simply call our office to give us a credit card number. We’ll bill your card automatically on the day of your delivery. You never have to think about it.
• If you’re paying by cash or cheque, leave your first payment in an envelope, taped to your front door, for your first delivery. For subsequent deliveries, please put your payment inside your empty Rubbermaid container, and have it outside your front door by 12 noon on your delivery day.
• To remind you of payment and for your records, we can send you an invoice by email the day before your delivery.

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Our guarantee

Front Door Organics completely guarantees the quality of every item in your fresh box. If any item doesn’t live up to your expectations, please give us a call at 416.201.3000 or send an email to info@frontdoororganics.com. We’ll replace that item with something of equal or greater value in your next fresh box. If an item that you purchased in addition to your fresh box does not meet your quality requirements, we will refund the exact amount that you were originally charged.

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